Privacy declaration
Privacy declaration
Privacy Statement Privacy and cookie statement Company data Visitor address: Flovies Tel: 06-82077858 Mail: info@flovies.nl The trade name of our company is: Flovies Our domain name is: www.flovies.nl Our registered address: Albatroslaan 77 8241 CC Lelystad Chamber of Commerce: 78495636 VAT: NL003337514B49 1. Processing personal data The processing of personal data takes place in accordance with the requirements of the General Data Protection Regulation. A number of services and plug-ins are used for the website and the operation of the website (www.flovies.nl). Below is an explanation of how to use these services and plug-ins. 2. Cookies Cookies are used for the best possible functioning of this website. This statement first explains what cookies are. Then it will be discussed which cookies are used and why. What are cookies A cookie is a file that is sent by a website (in this case www.flovies.nl) and placed by the browser on the hard drive of your computer. There is then a cookie on the hard disk. When you visit the website again the next time, the stored information, which is contained in the cookie, can be sent back to this website. Social Media buttons The various social media channels use code with which they place cookies via the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels used by Flovies to find out what they do with the collected information. Newsletter When you have registered for a newsletter at Flovies (this information is for the person) we want to let you know that cookies are also used for this. More information about Mailchimp's cookies can be found in their privacy policy. Woocomerce To make it as easy as possible for you as a customer to purchase a service, Flovies uses the Mijndomijn website webshop. This way you can easily place an order and pay securely. You can consult Woocomerce's privacy policy about the use of cookies. Disable and delete You can disable or delete cookies. For this you have to go to the settings of your browser. Are you stuck? Use the browser's help function. 3. Social Media Channels Flovies uses various social media channels, namely: Facebook, Pinterest and Instagram. To make it as easy as possible for the customer, Flovies uses buttons, links and / or contact forms. These social media channels also collect information. To clarify what happens to the data, the privacy statement of the social media channels can provide a definitive answer. 4. General privacy Flovies does not collect or process personal data. Personal data is only stored when it has been deliberately provided to her by the customer himself. 5. Information Collected We store information for various reasons. Below you can read which information we store about you and for what purpose. Contact form You can ask us questions via the contact form. We ask you to fill in your name and e-mail address, and of course your question. This way we know who the question comes from and we can answer your question by e-mail. When you enter your telephone number, we may also contact you by telephone. You are not obliged to provide your telephone number. Ordering At Flovies you can buy a service or product online. For this purpose, the following data is stored: name, address (es), e-mail address and possibly your delivery and payment details. This data is stored at mydomijnwebsite webshop. To clarify what happens to the data, the privacy policy of mijndomijn website webshop can provide a definitive answer. Delivery of the order We need the following information for your order: name, address (es), e-mail address and payment details. With this information we can send the package to you and we can keep you informed of your order. We have the package delivered by a delivery service. That is why they also need your data (otherwise the package will of course never arrive). We also have your telephone number. If there is something wrong with your order, we can contact you in an easy way. Payment To make a payment as easy as possible for you, we use an online payment service. This allows you, for example, to pay for your order with Ideal. To make this possible, your payment details, IP address, your internet browser, your device type and in some cases your name and address details are shared with them. We do not see this information. Newsletter You will only receive a newsletter from Flovies if you have explicitly registered for it. Mailchimp is used to distribute the newsletter. As a result, your details (name and e-mail address) are also known to them. Do you want to unsubscribe? That is always possible. Giveaway You can download a giveaway on our website. For this we ask for your e-mail address so that we can send the giveaway. If you want to register for the newsletter, that is also possible, but you give us explicit permission for this via the application form. Accounting We have to keep accounts for our company. We use an accounting program for this. Here we collect the invoices that have been created. As a result, your name and address details are known to our accounting program. Photos / videos for portfolio or social media During a workshop we like to take photos to show our customers what we do like. We keep these photos for our portfolio. If you object to this, you can indicate this. Some photos are used for our website or for social media. In this way Flovies can show her work to others. These photos are only placed on our website or on social media if you have explicitly given permission for this. Children Children's data are only stored when we have permission from the parent (s) or guardian (s). We will never process children's data without this permission. However, we cannot guarantee that children will not place an order to buy a product from us. If this happens and you as a parent find out, please contact us. 6. Basis for processing personal data In order to be allowed to store and use your data, Flovies must have a basis. You can see this as a condition that is necessary to be allowed to process data. The basis (s) for us are: - The data e-mail address, telephone number, payment details and delivery address are necessary for the execution of the agreement that has been entered into with you. - The name and address details are necessary for compliance with legal obligations under tax law. - We ask your permission to send the newsletter. You can always withdraw this permission. - We ask permission to place photos in our online portfolio or on social media. - We have a legitimate interest in sending direct marketing to existing customers and adding photos to our portfolio. With every form of direct marketing that will be sent, we will weigh up our marketing interests and the privacy damage to you. Flovies cannot do its job without a name, address (es), e-mail address and delivery and payment details. If you do not want to provide your personal information, we cannot help you further. No agreement will therefore be concluded, which means that Flovies cannot send products and cannot provide a service. Do you want to place an order or purchase a service? Then you are obliged to provide your details. You are not obliged to sign up for the newsletter. You are free in this. 7. Sharing with others Flovies will not sell your information to third parties and will only provide / deliver it if this is necessary for the execution of the agreement with you or to comply with a legal obligation. With companies that process your data on its behalf, Flovies enters into a processor agreement to ensure the same level of security and confidentiality of your data, as it does itself. When a dispute arises between us, we may engage someone to assist us. In that case we will share the necessary data. Flovies remains responsible for these processing operations. 8. How long we keep data Flovies does not store your data longer than is strictly necessary to achieve the purposes for which it collected your data. The retention period (s) are: ¬ The data required to comply with the administrative obligations arising from legislation and regulations are, after completion of the assignment, kept for 7 years after the invoice has been paid. ¬ The photos in our portfolio are kept for as long as we consider them to be of added value to our portfolio. You can always object to this. ¬ All other data that is not stored for the statutory administration obligation or the portfolio will be deleted six months after the conclusion of the agreement. ¬ When you unsubscribe from the newsletter, your data will be deleted after a maximum of 3 months. 9. Your rights You have the right to view the stored personal data, to correct it, to have it deleted, to have it transported to another company that needs your data, to minimize it to only the data that is needed and you have the right to object to the storage of the data. However, Flovies has no influence on the use of data by social media channels. If you want to use one of the rights mentioned above or have a question, please contact flovies@ziggo.nl. 10. Security of data Flovies takes the protection of your data seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at flovie@ziggo.nl. 11. Complaint Do you have a complaint about the processing of your personal data? You can submit a complaint about this to the supervisory authority of the Dutch Data Protection Authority.
